62 Claims – Alumni profiles Lloyd’s Lab Impact Report 63 Hubvia - Subs. of Focus in insurance value chain/ Activity in the Accelerator OPTIMIZ Claims Focus in insurance value chain/ Activity in the Accelerator Brush Country Claims workflow: Claims COHORT ,  workflow: Claims Primary focus product area whilst in Primary focus product area whilst in COHORT ,  Specific lines of business supported the Accelerator: Improving claims Specific lines of business supported the Accelerator: Improving claims (if applicable): Personal, Corporate, process (if applicable): Speciality process SME Example of benefit of Accelerator to Example of benefit of Accelerator to organisation: Hubvia used its time organisation: Hubvia provides a suite of claims in the Accelerator to develop its Optimiz creates digital records of cargo management solutions. The first, business strategy, learning about condition, automates inspection reports HubCentral, is used by claims teams to insurance ecosystems and their and shares this with third parties. Its manage sta, claims and performance. importance, to make its oering administration system supports claims HubInsight supports a remote claim more flexible, enabling it to integrate and delivery processes as policyholders experience, allowing policyholders to more easily with other systems. take a photo or video to capture the provide claim documentation and receive condition of their cargo to either initiate payments. HubOnsite is a guided claim the eFNOL process or document delivery. documentation solution allowing Founded: 2017 These systems’ workflows can be Founded: 2013 adjusters to label photo evidence. Data customised to the needs of the insurer. from HubInsight and HubOnsite is Status: Operating, still in insurance Status: Operating, still in insurance automatically uploaded to HubCentral. “Boy is it a complex market! But you are in luck Company type: Administration system because there is sufficient support in the Lloyd’s Company type: Administration system Lab to help you hit the ground running” Head oce: North America Head oce: United Kingdom Kingsly Kwalar, Founder Main global oces: USA Main global oces: United Kingdom Locations served: USA Locations served: United Kingdom, Europe Employee count: 11-100 Employee count: 1-10 McKenzie Focus in insurance value chain/ Activity in the Accelerator Safekeep Focus in insurance value chain/ Activity in the Accelerator Intelligence Services workflow: Loss modelling & COHORT ,  workflow: Claims analytics, Claims Primary focus product area whilst in Primary focus product area whilst in NO COHORT the Accelerator: Improving claims Specific lines of business supported the Accelerator: Improving policy and Specific lines of business supported process (if applicable): Personal, Gig/ claims admin, Improving UW tools and (if applicable): Freelance, Corporate, SME processes, Risk marketplace, Ancillary, Example of benefit of Accelerator to accountancy and regulatory organisation: In the Lab MIS compliance services, New sources of McKenzie Intelligence Services (MIS) developed a use case for remote Safekeep provides a claims subrogation risk insight - data or models, Increasing helps accelerate disaster relief and intelligence in claims automation for administration system for motor, access to insurance, Data, product economic recovery through the provision the Future at Lloyd’s Next Generation property and workers’ compensation, & service consolidator, Enhancing of multi-source intelligence. The Claims workstream, which has using AI to facilitate straight-through back-end data eciencies, Improving company provides estimates of losses supported the improved eciency processing for subrogation activities in claims processes from insured events to assist with the in claims processing. front and back-oces. Safekeep also aggregation of exposure data and post created ClaimFlo, a claims processing Example of benefit of Accelerator to claims loss analysis. MIS processes platform for property and casualty organisation: After their time in the satellite imagery and other data sources Founded: 2011 claims. Founded: 2019 Lab, Safekeep raised a round of seed such as drones and on the ground funding from a number of London “human intelligence” with machine Status: Operating, still in insurance “We're really proud of the [client] traction we Status: Operating, Acquired Market insurers. In 2022 Safekeep was learning algorithms. This intelligence is achieved through the Lloyd's Lab.” acquired by CCC Intelligent Solutions provided to clients through its platform, Company type: Data consolidator, Jeff To, Senior VP at CCC Company type: Administration system to extend its claims management Global Events Observer. Data provider capabilities to include subrogation Head oce: North America Head oce: United Kingdom management. Main global oces: USA Main global oces: United Kingdom Locations served: Global Locations served: Global Employee count: 11-100 Employee count: 11-100 © Lloyd’s